Terms of Service

1. Acceptance of Terms

By accessing or using the DIGITAL BEINGS platform, API, and dashboard (digitalbeings.in), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Description of Service

DIGITAL BEINGS provides a multi-tenant enterprise SaaS platform and REST API allowing registered businesses to send automated, template-based transactional notifications, One-Time Passwords (OTPs), and customer communications via the official Meta WhatsApp Business Cloud API.

3. Acceptable Use Policy

You agree not to use the Service to:

• Send spam, unsolicited messages, or unauthorized promotional content.
• Violate any applicable laws, regulations, or Meta's official WhatsApp Commerce and Business Policies.
• Attempt to bypass or exploit our rate limits, billing systems, or security measures.

4. API Usage and Rate Limiting

We reserve the right to enforce rate limits on API requests to ensure the stability of the platform. Excessive requests may result in temporary suspension of your API keys.

5. Billing and Payments

Use of the API is subject to our pricing plans. You agree to pay all charges incurred in connection with your account. We reserve the right to suspend accounts with outstanding balances or invalid payment methods.

6. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

7. Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.