Privacy Policy

Last Updated: October 2026

1. Introduction

Welcome to DIGITAL BEINGS ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how DIGITAL BEINGS looks after your personal data when you visit our website (digitalbeings.in) and use our WhatsApp Cloud API messaging and OTP verification services.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes business name, first name, last name, username or authorized account representative identifier.
  • Contact Data: includes billing address, email address, registered mobile numbers, and GSTIN identification.
  • Technical Data: includes internet protocol (IP) address, login data, browser type and version, time zone setting, and API request telemetry.
  • Platform & Messaging Data: Phone numbers and message payloads submitted to our API for the sole purpose of routing transactional One-Time Passwords (OTPs), utility notifications, and marketing communications via the official Meta WhatsApp Business Cloud API.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide, operate, and maintain our enterprise WhatsApp SaaS and API infrastructure.
  • To process and route WhatsApp messages securely through Meta Platforms, Inc. (WhatsApp Cloud API).
  • To manage your workspace account, prepaid wallet balances, and statutory GST tax invoices.
  • To comply with Meta Business Messaging Policies and applicable Indian legal and regulatory standards.

4. Data Sharing and Third Parties

We share necessary messaging data (such as recipient telephone numbers and template parameters) strictly with Meta Platforms, Inc. to facilitate the direct delivery of WhatsApp messages. We do not sell, rent, or trade your personal or customer data to any third parties.

5. Data Security & Encryption

We have implemented enterprise-grade administrative, technical, and physical security measures to safeguard your data. All OTP verification codes are hashed using cryptographic hashing algorithms, and API communications are secured via TLS/HTTPS encryption.

6. Your Legal Rights

Under applicable data protection laws, you have the right to request access, correction, or deletion of your account data, or request account closure at any time.

7. Contact & Data Controller

Entity: DIGITAL BEINGS

Jurisdiction: India

Email: support@digitalbeings.in

Website: https://digitalbeings.in